CONTACT US

VISIT OUR STORE

13/193, West Kodikulam – Kaloor Road,

Thodupuzha, Idukki, Kerala, India 685582

Contact Us

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Get in Touch

Website Live Chat

WhatsApp @8590788511

Address: 13/193 A

West Kodikulam - Kaloor Road, Kumaramangalam Part, Idukki, Kerala, India, 685582

Customer Support Hours

Our customer support team is here to assist you!

  • Call Support: Monday to Saturday, 9:00 AM to 5:00 PM *Except Public Holidays
  • Website Chat & WhatsApp Support: Monday to Saturday, 9:00 AM to 7:00 PM *Except Public Holidays

We’re committed to providing you with the best support possible. If you have any questions outside of these hours, feel free to leave us a message, and we’ll get back to you as soon as possible.

Information Questions

Frequently Asked Questions

How will I receive my invoice for my online 3D printing order?

Once your order is confirmed, a GST-compliant invoice will be automatically sent to your registered email address within 24 hrs. You can also download the invoice anytime from the Order Summary section in your account dashboard.

What shipping options are available?

We offer reliable shipping across India, including express and standard delivery options. Estimated delivery timelines and shipping charges are displayed during checkout before payment.

How can I track my shipment?

Once your order is dispatched, you will receive a tracking link via email and order summary section in your account dashboard. You can use this link to monitor real-time shipment updates.

What should I do if there is a shipment or product issue?

If you experience any shipment-related or product-related issue, you can quickly raise a support ticket from your account dashboard. Simply log in, go to My Account → Order Summary, select the relevant order, and submit your request.

Our support team will carefully review the issue and respond as quickly as possible to ensure a smooth and satisfactory resolution. Your satisfaction is our priority.

How can I get personal assistance for ordering or file review?

If you need help with placing your order or reviewing your 3D files, our team is here to assist you. You can connect with us through the website live chat, reach out via WhatsApp, or call us directly for immediate support. We’ll guide you through the process and help ensure your files are ready for printing.

Information About Us

Contact Us For Any Questions