Order Processing and Manufacturing:
Once an order is placed, manufacturing will commence within 36 hours. Production times may vary based on the complexity of the item, but we ensure quality checks are performed on all parts before shipment. Customers will be notified once their order is ready for dispatch.

Shipping Options:
We offer three shipping options tailored to meet different delivery needs:

  1. Blue Dart Air – Fast: For urgent deliveries, typically delivers in 2–4 days depending on the location.
  2. Delhivery Express – Medium: A cost-effective option with delivery times between 4–6 days.
  3. Delhivery Surface – Slow: Ideal for non-urgent deliveries, typically delivers within 6–8 days.

Estimated Delivery Timelines (From Shipment Date):

  • Major Cities: Delhi, Pune, Chennai, Bangalore, Mumbai, Lucknow and Ahmedabad – delivery within 2 days. Kolkata, Gandhidham, Dehradun, Patna, Rohtak and Hyderabad – delivery within 3 days with Blue Dart Air..
  • Other Locations: Delivery timelines vary based on the courier option selected, ranging from 3 to 8 days.

Order Tracking:
Once your order has been shipped, you can track its status through the “My Account” page on our website. Additionally, a shipment confirmation email with tracking details will be sent to the registered email address.

Delivery Address and Responsibility:
All orders will be delivered to the address provided by the buyer at the time of purchase. Please ensure the provided address is accurate to avoid delays. DWART INDUSTRIES LLP guarantees handing over your order to the selected courier service with all parts inspected for quality.

Limitations:
While we strive for timely deliveries, delays caused by courier companies or postal authorities are beyond our control. In such cases, DWART INDUSTRIES LLP will assist in resolving the issue but cannot be held responsible for the delay.

Customer Support:
For any queries or concerns, please reach out to our helpdesk at support@dwartindustries.com.

We are committed to delivering your orders promptly and with the highest quality standards.